Delivering real improvement

Managing improvement programmes and projects

Delivering improvement projects requires a management style which is focussed on results and is also able to draw in the involvement of people at all levels of the organisation.

Hartswood Management capabilities:

• Improvement programme management.
• Project team leadership.
• Team leadership for technical specification for major IT procurement.
• Project management of web-tool developement.
• Manufacturing reorganisation.
• Lean manufacturing implementation.
• Sales office / call centre responsiveness improvement.

By managing improvement projects using best practice methods, it is often possible to deliver benefit more quickly without compromising cost or quality.

Case example

Transformed performance of manufacturing site improving customer service by 75% and effectiveness by 10-20%.